Supporting clients through the good, the bad, and the WTF: What it means to be part of the Moxi family.
Since we launched our Moxi Matching embryo donation platform in August 2023, we have really started to see and understand how our service is different from other embryo donation agencies, and what it means to be part of the Moxi family.
Joining Moxi Matching not only gives you access to our free education platform and the matching platform, where you can create a profile and connect with donors or recipients, but it really is like joining a family.
We get to know you and what you are looking for in a match. We charge a minimal membership fee to the recipients and facilitate match meetings to see if its a good fit for everyone. We don’t push people into matches and we don’t match people based on a waiting list. We believe prioritizing long-term family functioning and the wellbeing of children starts with making sure everyone is making the best decision for themselves on the front end, and we help you do that but we don’t do it for you.
In a perfect world, every match is love at first site, embryos move through the logistics seamlessly, and the first embryo transfer for the recipient works! A lot of times, this is actually the case and its amazing to be a part of as a guide and witness. But some times this is not the case. Sometimes it can feel like a match on one side, but not the other. Sometimes the logistics at the clinic level get sticky. Sometimes the first transfer isn’t successful, or perhaps it is but then there is a loss. We know lots of things can happen in life, and especially in the world of fertility and assisted reproduction. And knowing you have a team of professionals with counseling backgrounds who also have personal experience as patients hopefully can make navigating the challenging moments a little easier. Because that’s what family does for each other, right?
Being part of our Moxi family means we are there for you in the good times and bad. We can help break the news to a potential match that is doesn’t feel like a good fit or that a transfer didn’t take. We can support you through a loss and break the news of an unexpected pregnancy. We’ve done all of these things because we know how to have hard conversations and we know how to show up for the good, the bad and the WTF moments of the journey.
For us, the journey doesn’t end once the legal custody of the embryos is transferred from donor to recipient. The journey continues, because we want to be there with tools and supports for families connected through embryo donation long-term. We want to know how it feels for everyone once there is a pregnancy and birth, we want to know how it goes after people meet for the first time, and we want to hear all the feelings and fears. We want to be there for grandparents who are trying to wrap their heads around this unique family composition and we want to help everyone make meaning of sharing genetics in this special way.
That has always been our goal; to provide a specific and connected level of support and community for our embryo donation families that no agency or concierge service out there could. Seeing that goal come to life and hearing that feedback from our clients has been amazing. We truly are grateful to be part of the journey with people, and just like family, once you’re in ours, it might be hard to get rid of us ;)